At Need for Cloud, a Rizmax initiative, we are committed to providing a transparent and customer-friendly policy regarding cancellations and refunds. Below are the terms governing cancellations and refunds for our programs, including the Advanced Cloud Mastery Program (ACMP).
Cancellations and Refunds
- Requests for cancellations and refunds will only be considered if made within 15 calendar days of payment.
- Refunds approved by Need for Cloud will be processed within 9-15 business days from the date of approval.
Defective or Unsatisfactory Content
If you believe the course materials provided are defective or not as described, please contact our Customer Service team within 15 days of purchase. The team will review your complaint and take appropriate action, which may include a refund or replacement of the content.
Your Commitment and Responsibility
We take a personal interest in every one of our members and are very protective of our community. It is disruptive when we invest our time, support, and care in a new client only to have them retreat into the background. Participating in this program will push you out of your comfort zone. While we do have many success stories, each of our clients has to show up and do the work. This purchase is an investment in your education. It is your commitment to showing up for yourself, your training, and your career. There are costs involved in offering and supporting a course like the AWS Cloud Mastery Program, and we depend on our clients’ promises to pay our staff to host, administrate, and improve the course and student group.
We take pride in fostering a vibrant and supportive community. By enrolling, you are committing to being an active member of this community and contributing positively to your own growth and the collective learning environment.
For any questions or concerns, please contact our Customer Service team at help@needforcloud.com.
By completing your purchase, you agree to this Cancellation and Refund Policy.
